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Order & Delivery

All orders will be delivered by a door-to-door third party courier service partner.

Charmed On 9th Ave reserves the right to change prices and shipping rates without notice. Changes will not affect confirmed orders that have been placed prior to the change.

  • If your order consists of a backorder item, you can choose to have the in-stock item/s delivered first to you at an added fee during carting out.

  • All orders are processed and dispatched within 3 working days upon order confirmation excluding orders to be shipped with backorders.

  • Our working days includes Mondays through Fridays, we are closed on weekends and public holidays.

  • We are not able to amend, cancel or combine orders that were made separately after it has been placed.

  • Once your order has been dispatched, your items will be under the responsibility of our third party courier partner. All compensation will be made to our third part courier service partner. We will assist in submitting the compensation claims if needed.